Items where Author is "Hogg, G."

Journal Article

Laing, A. and Newholm, T. and Hogg, G. (2009) Contradictory spaces : Negotiating virtual spaces of consumption. Journal of Service Management, 20 (2). pp. 227-245. ISSN 1757-5818

Newholm, T. and Laing, A. and Hogg, G. (2006) Assumed empowerment : Consuming professional services in the knowledge economy. European Journal of Marketing, 40 (9-10). pp. 994-1012. ISSN 0309-0566

Laing, A. and Hogg, G. and Winkelman, D. (2005) The impact of the internet on professional relationships : The case of health care. Service Industries Journal, 25 (5). pp. 675-687. ISSN 0264-2069

Laing, A. and Hogg, G. and Winkelman, D. (2004) Healthcare and the information revolution : Re-configuring the healthcare service encounter. Health Services Management Research, 17 (3). pp. 188-199. ISSN 0951-4848

Hogg, G. and Laing, A. and Winkelman, D. (2003) The professional service encounter in the age of the Internet : An exploratory study. Journal of Financial Services Marketing, 17 (5). pp. 476-494. ISSN 1363-0539

Laing, A. and Hogg, G. (2002) Political exhortation, patient expectation and professional execution : Perspectives on the consumerization of health care. British Journal of Management, 13 (2). pp. 173-188. ISSN 1045-3172

Contribution in Book/Report/Proceedings

Laing, A. and Newholm, T. and Hogg, G. (2010) Space for change or changing spaces : Exploiting virtual spaces of consumption. In: Consuming Space : Placing Consumption in Perspective. Ashgate Publishing Ltd., London, pp. 257-275. ISBN 9780754672296

Laing, A. and Hogg, G. and Newholm, T. and Keeling, D. (2009) Differentiating consumers in professional services : Information empowerment and the emergence of the fragmented consumer. In: The Consumer in Public Services : Choice, Values and Difference. Policy Press, Bristol, pp. 77-98. ISBN 9781847421807