Items where Author is "Winkelman, D."

Journal Article

Laing, A. and Hogg, G. and Winkelman, D. (2005) The impact of the internet on professional relationships : The case of health care. Service Industries Journal, 25 (5). pp. 675-687. ISSN 0264-2069

Laing, A. and Hogg, G. and Winkelman, D. (2004) Healthcare and the information revolution : Re-configuring the healthcare service encounter. Health Services Management Research, 17 (3). pp. 188-199. ISSN 0951-4848

Hogg, G. and Laing, A. and Winkelman, D. (2003) The professional service encounter in the age of the Internet : An exploratory study. Journal of Financial Services Marketing, 17 (5). pp. 476-494. ISSN 1363-0539