Items where Author is "Sangiorgi, Daniela"

Yu, Eun and Sangiorgi, Daniela and Cruickshank, Leon (2016) Understanding service design practices and contributions to new service development. PhD thesis, Lancaster University.

Sangiorgi, Daniela (2015) Designing for public sector innovation in the UK : design strategies for paradigm shifts. Foresight, 17 (4). pp. 332-348. ISSN 1463-6689

Yu, Eun and Sangiorgi, Daniela (2014) Service design as an approach to new service development : reflections and futures studies. In: ServDes.2014. Fourth Service Design and Innovation Conference "Service Futures", 2014-04-09 - 2014-04-11, Lancaster University.

Wetter Edman, Katerina and Sangiorgi, Daniela and Holmlid, Stefan and Edvardsson, Bo and Grönroos, Christian and Mattelmaki, Tuuli (2013) Design for service comes to service logic. In: The Naples Forum on Service, 2013-06-18 - 2013-06-21.

Sangiorgi, Daniela (2012) Value co-creation in design for services. In: Service design with theory : discussions on change, value and methods. Lapland University Press. ISBN 9789524845519

Sangiorgi, Daniela (2011) Transformative Services and Transformation Design. International Journal of Design, 5 (2). pp. 29-40. ISSN 1994-036X

Carr, Valerie and Sangiorgi, Daniela and Buscher, Monika and Cooper, Rachel (2011) Integrating evidence-based design and experience-based approaches in healthcare service design. HERD: Health Environments Research and Design Journal, 4 (4). pp. 12-33. ISSN 1937-5867

Meroni, Anna and Sangiorgi, Daniela (2011) Design for services. Design for social responsibility . Gower, Farnham. ISBN 9780566089206

Meroni, Anna and Sangiorgi, Daniela (2011) Enabling sustainable behaviours in mobility through service design. In: Design for services :. Gower, Farnham, pp. 181-189. ISBN 9780566089206

Junginger, Sabine and Sangiorgi, Daniela (2011) Public policy and public management : contextualising service design in the public sector. In: The handbook of design management :. Berg, Oxford, pp. 480-494. ISBN 9781847884886

Sangiorgi, Daniela and Gillen, Julia and Junginger, Sabine and Whitham, Roger (2011) A service design inquiry into learning and personalisation. In: Design for services :. Design for Social Responsibility . Gower, Farnham, pp. 139-146. ISBN 9780566089206

Carr, Valerie and Sangiorgi, Daniela and Buscher, Monika and Cooper, Rachel and Junginger, Sabine (2010) Creating sustainable frameworks for service redesign at practice level in NHS. In: HaCIRIC International conference, 2010-09-22 - 2010-09-24.

Bal, Roland and Buscher, Monika and Goodwin, Dawn and Mesman, Jessica and Sangiorgi, Daniela and Smith, Andrew (2010) Moving towards a new view of diagnostic work : some implications. In: Ethnographies of diagnostic work : dimensions of transformative practice. Palgrave, Basingstoke, pp. 245-260. ISBN 9780230223288

Sangiorgi, Daniela and Gillen, Julia and Junginger, Sabine and Whitham, Roger (2010) Personal development, participation and design. Re-public - re-imagining democracy : an online journal.. ISSN 1791-857X

Sangiorgi, Daniela (2010) Service Design Research Pioneers : An overview of Service Design research developed in Italy since the ‘90s. Design Research Journal, 1 (10). p. 26. ISSN 2000-7574

Freire, Karine and Sangiorgi, Daniela (2010) Service design and healthcare innovation : from consumption, to co-production to co-creation. In: Nordic Service Design Conference, 2010-12-01 - 2010-12-03.

Sangiorgi, Daniela (2010) Transformative services and transformation design. In: Nordic Service Design Conference, 2010-12-01 - 2010-12-03.

Ryan, A and Fenton, Matthew and Sangiorgi, Daniela (2010) A night at the theatre : moving arts marketing from the office to the kitchen and beyond. In: Marketing the arts : a fresh approach. Routledge, London and New York, pp. 214-230. ISBN 978-0-415-49685-8

Sangiorgi, Daniela (2009) Building a framework for service design research. In: EAD conference ‘Connexity’, 2009-04-01 - 2009-04-03.

Carr, Valerie and Sangiorgi, Daniela and Buscher, Monika and Cooper, Rachel and Junginger, Sabine (2009) Clinicians as service designers? : reflections on current transformation in the UK health services. In: First Nordic Conference on Service Design and Service Innovation, 2009-11-24 - 2009-11-26.

Buscher, Monika and Coulton, Paul and Efstratiou, Christos and Gellersen, Hans and Hemment, Drew and Mehmood, Rashid and Sangiorgi, Daniela (2009) Intelligent Mobility Systems : Some Socio-technical Challenges and Opportunities. In: Communications Infrastructure : Systems and Applications in Europe. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering . Springer, Berlin, pp. 140-152. ISBN 978-3-642-11283-6

Junginger, Sabine and Sangiorgi, Daniela (2009) Service design and organisational change : bridging the gap between rigour and relevance. In: IASDR09 conference, 2009-10-19 - 2009-10-22.

Buscher, Monika and Hemment, Drew and Sangiorgi, Daniela (2008) Everyday imagination, practices, systems : designing with people for systemic change. In: Changing the Change conference, 2008-07-10 - 2008-07-12.

Sangiorgi, Daniela and Meroni, Anna and Simeone, Giulia and Villari, Beatrice (2008) Service design to foster premium prize and sustainable mobility in urban contexts. In: Changing the Change conference, 2008-07-10 - 2008-07-12.

Bianchini, Massimo and Sangiorgi, Daniela (2007) Designing global designers : new trends for Italian design. In: IASDR07 conference, 2007-11-12 - 2007-11-15.

Meroni, Anna and Sangiorgi, Daniela and Simeone, Giulia (2007) Service design to foster sustainable mobility within urban areas. In: Emergence conference, 2007-09-07 - 2007-09-09.

Sangiorgi, Daniela and Villari, Beatrice (2006) Community based services for elderly people : designing platforms for action and socialisation. In: International Congress on Gerontology: Live Forever, 2006-10-23 - 2006-10-25.

Sangiorgi, Daniela and Maffei, S. (2006) From communication design to activity design. In: Designing Effective Communications: Creating Contexts for Clarity and Meaning :. Allworth Press. ISBN 1581154496

Morelli, Nicola and Sangiorgi, Daniela (2006) Managing globalisation and local issues in service design : on the convergence between the opposing demands of industrialisation and personalisation of service performances. In: Design2Business Conference, 2006-03-17 - 2006-03-19.

Maffei, Stefano and Mager, Birgit and Sangiorgi, Daniela (2005) Innovation through service design : from research and theory to a network of practice. A users’ driven perspective. In: Joining Forces Conference, 2005-09-21 - 2005-09-23.

Maffei, Stefano and Morelli, Nicola and Pacenti, Elena and Sangiorgi, Daniela (2005) The introduction of service design within industrial design curricula : the comparison of three design approaches and educational experiences. In: Design Education: Tradition and Modernity, 2005-03-02 - 2005-03-04.

Sangiorgi, Daniela and Clark, Brendon (2004) Toward a participatory design approach to service design. In: Participatory Design Conference, 2004-07-27 - 2004-07-31.

Maffei, Stefano and Sangiorgi, Daniela (2003) Dal design dei servizi al design dei sistemi d’attività : service encounter e activity theory come nodi critici della progettazione dei sistemi d'interfaccia. DDD: Rivista trimestrale di Disegno Digitale e Design, Monogr (7).

Sangiorgi, Daniela and Bertola, P. and Simonelli, G. (2002) Milano distretto del design. Un sistema di luoghi, attori e relazioni al servizio dell'innovazione (Milano as a design district. A system of places, actors and relations at the service of innovation). Il Sole 24 ORE. ISBN 8832446561