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Items where Author is "James, Terry"

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Journal Article

James, Terry and Glazebrook, Kevin and Lin, Kyle (2016) Developing effective service policies for multiclass queues with abandonment : asymptotic optimality and approximate policy improvement. INFORMS Journal on Computing, 28 (2). pp. 251-264. ISSN 1091-9856

Thesis

James, Terry and Glazebrook, Kevin and Lin, Kyle (2016) Control of multiclass queueing systems with abandonments and adversarial customers. PhD thesis, Lancaster University.

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