Items where Author is "Evans, Craig"

Journal Article

Evans, Craig (2019) Investigating ‘care leaver’ identity : A narrative analysis of personal experience stories. Text and Talk, 39 (1). pp. 25-45. ISSN 1860-7330

Contribution to Conference

Evans, Craig (2019) Staff replies to online patient feedback : Analysing a mixed corpus of reused and unique text. In: The 10th International Corpus Linguistics Conference, 2019-07-22 - 2019-07-26.

Evans, Craig (2018) Beyond the boilerplate : Analysing staff responses to patient comments on the website NHS Choices. In: ICAME 39 - Corpus linguistics and changing society, 2018-05-30 - 2018-06-03.

Evans, Craig (2018) The patient is always right : A corpus-based analysis of the term ‘customer service’ in online patient feedback. In: The 4th Corpora and Discourse International Conference, 2018-06-22 - 2018-06-24, Lancaster University.

Evans, Craig (2017) Empathy in news articles about austerity : A multimodal corpus-assisted discourse analysis. In: Texts and Images of Austerity in Britain, 2017-09-25 - 2017-09-29, Friedrich–Alexander University Erlangen–Nürnberg.

Book/Report/Proceedings

Baker, Paul and Brookes, Gavin and Evans, Craig (2019) The Language of Patient Feedback : A Corpus Linguistic Study of Online Health Communication. Routledge Applied Corpus Linguistics . Routledge, London and New York. ISBN 9781138702776

Thesis

Evans, Craig and Baker, Paul (2021) A corpus-assisted discourse analysis of NHS responses to online patient feedback. PhD thesis, Lancaster University.