Beyond the boilerplate:Analysing staff responses to patient comments on the website NHS Choices

Evans, Craig (2018) Beyond the boilerplate:Analysing staff responses to patient comments on the website NHS Choices. In: ICAME 39 - Corpus linguistics and changing society, 2018-05-302018-06-03.

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Item Type:
Contribution to Conference (Paper)
Journal or Publication Title:
ICAME 39 - Corpus linguistics and changing society
ID Code:
130304
Deposited By:
Deposited On:
04 Jan 2019 05:00
Refereed?:
Yes
Published?:
Published
Last Modified:
03 Apr 2020 00:01