Connected communities in crises

Buscher, Monika and Liegl, Michael (2014) Connected communities in crises. IEEE STC Social Networking E-Letter, 2 (1).

Abstract

Social media enable new practices of public engagement in formal emergency response, but the scale and speed of innovation at this juncture has outpaced the development of ethically, legally and socially ‘virtuous’ practices and technologies. We discuss positive and negative frictions and avenues for socio-technical innovation that bridge between connected communities in crises and professional responders.