Gamble, Jos and Huang, Qihai (2007) Flexible employment with Chinese characteristics : a retail sector case study. In: Proceedings of the 49th Annual Meeting of the Academy of International Business :. UNSPECIFIED, USA, pp. 90-91.
Full text not available from this repository.Abstract
This paper, based on in-depth ethnographic research conducted in a foreign invested retail firm in China, indicates that the core-periphery model of ‘flexible work’ is insufficient to capture the complexity of employment arrangements in this context. Instead, we present a quadrilateral relationship with overlapping and often competing interests. The co-existence of two employment systems has implications for employee commitment and performance and, in turn, customer service and management.