Knowing a few rules doesn't mean you can play the game: the limits of "best practice" in enterprise systems

Devadoss, P and Chiasson, M and Van Daalen Fuente, R (2008) Knowing a few rules doesn't mean you can play the game: the limits of "best practice" in enterprise systems. In: 14th Americas Conference on Information Systems (Toronto) - 2008 :. unknown, N/A.