Empirical comparison and evaluation of classifier performance for data mining in customer relationship management

Crone, S and Lessmann, S and Stahlbock, R (2004) Empirical comparison and evaluation of classifier performance for data mining in customer relationship management. In: Proceedings of the IEEE International Joint Conference on Neural Networks, IJCNN'04 Budapest, Hungary. IEEE Computer Society Press, N/A, pp. 43-48. ISBN 0-7803-8359-1