Marwa, S and Rand, G K and Keoy, K H and Koh, S C L (2009) Sustaining service excellence in the insurance industry: a Kenyan perspective. International Journal of Value Chain Management, 3 (3). pp. 288-301. ISSN 1741-5365
Full text not available from this repository.Item Type:
Journal Article
Journal or Publication Title:
International Journal of Value Chain Management
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1400/1408
Subjects:
?? strategy and managementinformation systemscomputer science applications ??
Departments:
ID Code:
45459
Deposited By:
Deposited On:
11 Jul 2011 18:32
Refereed?:
Yes
Published?:
Published
Last Modified:
15 Jul 2024 12:09