Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.

Devadoss, Paul R. and Chiasson, Mike (2008) Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring. In: IFIP 8.2 Working Conference, 2008-08-01.

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Item Type:
Contribution to Conference (Paper)
Journal or Publication Title:
IFIP 8.2 Working Conference
Uncontrolled Keywords:
/dk/atira/pure/researchoutput/libraryofcongress/hb
Subjects:
ID Code:
26033
Deposited By:
Deposited On:
24 Mar 2009 10:17
Refereed?:
No
Published?:
Published
Last Modified:
13 Aug 2020 00:11