Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.

Devadoss, Paul R. and Chiasson, Mike (2008) Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring. In: IFIP 8.2 Working Conference, 2008-08-01.

[thumbnail of UtopianDystopianCallCenters.pdf]
Preview
PDF (UtopianDystopianCallCenters.pdf)
UtopianDystopianCallCenters.pdf

Download (150kB)
Item Type:
Contribution to Conference (Paper)
Journal or Publication Title:
IFIP 8.2 Working Conference
Uncontrolled Keywords:
/dk/atira/pure/researchoutput/libraryofcongress/hb
Subjects:
?? HB ECONOMIC THEORY ??
ID Code:
26033
Deposited By:
Deposited On:
24 Mar 2009 10:17
Refereed?:
No
Published?:
Published
Last Modified:
11 Sep 2023 11:45