Marketing Capabilities, Technological Innovation, and Management Innovation : An Outside-in Approach

Liu, Jiahui and Han, Chen and Zhang, Shuman and Nielsen, Bo (2021) Marketing Capabilities, Technological Innovation, and Management Innovation : An Outside-in Approach. Academy of Management Proceedings, 2021 (1). ISSN 0065-0668

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Abstract

This study builds a theoretical model between marketing capabilities, radical and incremental technological innovations, and management innovation through an outside-in approach. We employed 272 pairs of survey questionnaires collected from Chinese firms in the empirical tests. Results indicate that marketing capabilities enhance management innovation through the mediating effect of radical technological innovation, whereas the mediating effect of incremental technological innovation is not statistically significant by contrast. It is further uncovered that the mediating effect of incremental technological innovation is contingent upon the level of technological turbulence.

Item Type:
Journal Article
Journal or Publication Title:
Academy of Management Proceedings
ID Code:
235827
Deposited By:
Deposited On:
06 Mar 2026 11:05
Refereed?:
Yes
Published?:
Published
Last Modified:
06 Mar 2026 11:05