Backhouse, James and Hsu, Carol and Tseng, Jimmy C. and Baptista, John (2005) A question of trust. Communications of the ACM, 48 (9). pp. 87-91. ISSN 0001-0782
Full text not available from this repository.Abstract
An economic perspective on quality standards in the certification services market is discussed. The asymmetry of information between the certificate authorities and the relying parties has contributed to the slow growth in the market. The advent of Public Key Infrastructure (PKI) provides the basis for securing electronic transactions and establishing trust. The effectiveness of quality standards when addressing quality uncertainty is also evaluated. These standards are only effective if they are perceived and understood by all parties involved in the market.