Populations digitally excluded from education in a post-pandemic era : issues, factors, contributions and actions for policy, practice and research

Passey, Don and Ntebutse, Jean Gabin and Yazbak Abu Ahmad, Manal and Cochrane, Janet and Collin, Simon and Ganayem, Asmaa and Langran, Elizabeth and Mulla, Sadaqat and Rodrigo, Maria Mercedes Tan and Saito, Toshinori and Shonfeld, Miri and Somasi, Saunand (2024) Populations digitally excluded from education in a post-pandemic era : issues, factors, contributions and actions for policy, practice and research. Technology, Knowledge and Learning, 29 (4). pp. 1733-1750. ISSN 2211-1662

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Abstract

This conceptual paper draws on a wide range of research and policy literature, providing a contemporary view of issues, factors and practices that affect education for digitally excluded populations. Concern for how education for digitally excluded populations can be supported is focal to this paper, with different sections offering key related perspectives. From an analysis of issues, factors and practices, actions for policy, practice and research are identified. Given a key finding that power issues can have major effects on plans, implementation processes and outcomes when addressing needs of education for digitally excluded populations, the paper concludes by offering frameworks to support and enable key discussions, to involve representatives from an excluded population as well as those from policy (government and industry), practitioners (teachers and learners) and researchers.