Behind the Convenience : Exploring the Dangers of Default Payment Settings in Credit Card Repayments

Awanis, Sandra (2024) Behind the Convenience : Exploring the Dangers of Default Payment Settings in Credit Card Repayments. In: Association of Consumer Research (ACR) Asia Pacific Conference, 2024-07-08 - 2024-07-11.

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Abstract

Contrary to common assumptions that autopay helps consumers manage their finances, this research shows that autopay reduces credit card repayments compared to active choice repayments. Further, it creates to a 'sticky' default effect, where consumers develop scope insensitivity to total debt that is impervious to incentives, precommitment and disclosure.

Item Type:
Contribution to Conference (Paper)
Journal or Publication Title:
Association of Consumer Research (ACR) Asia Pacific Conference
Uncontrolled Keywords:
Research Output Funding/yes_internally_funded
Subjects:
?? credit card repaymentdefault effectconsumer debtautomated repaymentscope insensitivitygoal pursuityes - internally fundednodiscipline-based researchlums keywordssdg 9 - industry, innovation, and infrastructuresdg 12 - responsible consumption and productio ??
ID Code:
222646
Deposited By:
Deposited On:
29 Oct 2024 16:50
Refereed?:
Yes
Published?:
Published
Last Modified:
29 Oct 2024 16:50