Augmented Intelligence in Service Design : Developing an AI-Powered Assistant for Enhanced Efficiency and Big Data Utilisation

Bahrami, Nasser (2023) Augmented Intelligence in Service Design : Developing an AI-Powered Assistant for Enhanced Efficiency and Big Data Utilisation. In: Blucher Design Proceedings :. Blucher Publishing House, ESP, pp. 222-238.

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Abstract

As emerging technologies continue to shape our world, service designers must navigate the complexities and debates that arise by revising their methods and embracing a mindset of lifelong learning. This article proposes a practical roadmap for developing an AI-powered assistant that can help service designers create more customised solutions, minimise uncertainty, and view data as a catalyst for creativity rather than an obstacle. Augmented intelligence fosters human-machine collaboration and yields positive outcomes that are not achievable independently. However, it is crucial to be prepared before undergoing a paradigm shift.

Item Type:
Contribution in Book/Report/Proceedings
Uncontrolled Keywords:
Research Output Funding/no_not_funded
Subjects:
?? no - not funded ??
ID Code:
215512
Deposited By:
Deposited On:
29 May 2024 13:35
Refereed?:
Yes
Published?:
Published
Last Modified:
19 Jun 2024 23:52