Evaluation of the usefulness of path of long-term user experience model in design process

Karahanoğlu, Armağan and Bakırlıoğlu, Yekta (2022) Evaluation of the usefulness of path of long-term user experience model in design process. Behaviour and Information Technology, 41 (4). pp. 777-795. ISSN 0144-929X

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Abstract

User experience evolves in accordance with users’ attitudes, habits, and personality, as well as their prior experiences. Even though there are attempts to holistically frame the long-term experience of interactive products, there is still debate on how to guide designers in the design process of those products. To tackle this issue, this paper proposes the usage of Path of Long-Term User Experience (PLUX) model in design process. To interrogate the usefulness of the model, we conducted two studies. First, we adopted, adapted and tested the applicability of the backcasting approach, together with the visual materials that could be used in the design process. Following this, we tested the effectiveness of using the PLUX model as a guidance tool in designing interactive products. The PLUX model together with the backcasting approach helps designers to better ground their decisions in the design process and to find ways to enrich long-term user experience. The stages of user experience as well as the human and product-related qualities of the PLUX model facilitated in-depth reflection, and espoused creative interpretations of these qualities for ideation. However, the high level of detail is found limiting at times, depending on the ways the model is utilised.

Item Type:
Journal Article
Journal or Publication Title:
Behaviour and Information Technology
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/3200/3204
Subjects:
?? backcastingdesign for long-term experienceinteractive productsuser experiencedevelopmental and educational psychologyarts and humanities (miscellaneous)general social scienceshuman-computer interactionsocial sciences(all) ??
ID Code:
187725
Deposited By:
Deposited On:
27 Feb 2023 14:55
Refereed?:
Yes
Published?:
Published
Last Modified:
16 Jul 2024 11:56