The interweaving of identity work and emotional labour in the enactment of consultancy work

Iszatt-White, Marian and Gilchrist, Alan and Whittle, Andrea and Mueller, Frank and Lenney, Peter (2017) The interweaving of identity work and emotional labour in the enactment of consultancy work. In: UNSPECIFIED.

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Abstract

The literature on emotional labour has made many forays beyond its origins in service work and into the professions, although surprisingly few of these have related to its application to consultancy work. Issues of identity and identity work have also been fruitfully explored in organizational contexts, although again with limited reference to consultancy contexts. Taking a discursive psychology informed approach, the current paper explores the interweaving of these two practices in the real-time accomplishment of consultancy work.

Item Type:
Contribution to Conference (Paper)
ID Code:
157454
Deposited By:
Deposited On:
23 Jul 2021 12:40
Refereed?:
Yes
Published?:
Published
Last Modified:
16 Oct 2021 23:56