Digital financial innovation : design rhetorics, spatiality, and the challenge of creating community

McKnight, John Carter and Ferreira, Jennifer and Fish, Adam Richard and Perry, Mark (2015) Digital financial innovation : design rhetorics, spatiality, and the challenge of creating community. In: CSCW Workshop 2015, 2015-03-15.

Abstract

We explore the ways that community is used as a means of enabling digital financial innovation in two very different organisations. These organisations operate outside of the traditional banking sector, utilising a peer-to-peer transactional model. Our analysis examines the implications for future digital financial service design.