Lancaster EPrints

Sustaining service excellence in the insurance industry: a Kenyan perspective

Marwa, S and Rand, G K and Keoy, K H and Koh, S C L (2009) Sustaining service excellence in the insurance industry: a Kenyan perspective. International Journal of Value Chain Management, 3 (3). pp. 288-301.

Full text not available from this repository.
Item Type: Article
Journal or Publication Title: International Journal of Value Chain Management
Subjects: UNSPECIFIED
Departments: Lancaster University Management School > Management Science
ID Code: 45459
Deposited By: ep_importer_pure
Deposited On: 11 Jul 2011 19:32
Refereed?: Yes
Published?: Published
Last Modified: 26 Jul 2012 19:17
Identification Number:
URI: http://eprints.lancs.ac.uk/id/eprint/45459

Actions (login required)

View Item