Items where Author is "Williams, Roger"

Williams, Lynne and Rycroft-Malone, Joanne and Burton, Christopher and Edwards, Stephen and Fisher, Denise and Hall, Helen and McCormack, Brendan and Nutley, Sandra and Seddon, Diane and Williams, Roger (2016) Improving Skills and Care Standards in the Support Workforce for Older People. Health Services and Delivery Research, 4 (12). pp. 1-146. ISSN 2050-4349

Eldridge, Stephen and van Iwaarden, Jos and van der Wiele, Ton and Williams, Roger (2014) Management control systems for business processes in uncertain environments. International Journal of Quality and Reliability Management, 31 (1). pp. 66-81.

van der Wiele, Ton and van Iwaarden, Jos and Williams, Roger and Eldridge, Stephen (2013) Sustaining business excellence in uncertainty. 6th EuroMed Conference of the EuroMed Academy of Business, 23-24 September 2013. Estoril, Lisbon, Portugal. In: 6th EuroMed Conference of the EuroMed Academy of Business, 23-24 September 2013., 2013-09-23 - 2013-09-24, Portugal.

van der Wiele, Ton and van Iwaarden, Jos and Eldridge, Stephen and Williams, Roger (2012) Management control in uncertainty. 5th EuroMed Conference of the EuroMed Academy of Business, 04 - 05 October 2012. Glion-Montreux, Switzerland. In: 5th EuroMed Conference of the EuroMed Academy of Business, 2012-10-04 - 2012-10-05.

van der Wiele, Ton and van Iwaarden, Jos and Eldridge, Stephen and Williams, Roger (2011) A management control perspective in quality management. IAMB Conference, November 2011. San Francisco, USA. In: IAMB Conference, 2011-11-07 - 2011-11-09.

van Iwaarden, Jos and van der Wiele, Ton and Williams, Roger and Eldridge, Stephen (2011) A new foundation for quality management in the business environment of the 21st century. Total Quality Management and Business Excellence, 22 (5). pp. 587-598. ISSN 1478-3371

van Iwaarden, Jos and van der Wiele, Ton and Williams, Roger and Eldridge, Stephen (2010) Measuring the quality of user generated content - the case of hotels. The TQM Journal, 22 (2). pp. 117-128. ISSN 1754-2731

van Iwaarden, Jos and van der Wiele, Ton and Williams, Roger and Eldridge, Stephen (2010) Web 2.0: the era of user generated content on web sites. In: Encyclopedia of E-Business Development and Management :. Business Science Reference, Hershey, Pa., pp. 1176-1182. ISBN 9781615206117

van Iwaarden, Jos and van der Wiele, Ton and Williams, Roger and Eldridge, Stephen (2008) A typology of quality problems: lessons from the automotive industry. International Conference on Applied Operational Research (ICAOR’08), 15 - 17 September 2008. Yerevan, Armenia. In: International Conference on Applied Operational Research (ICAOR’08), 15 - 17 September 2008. Yerevan, Armenia., 2008-09-15.