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Items where Author is "Waterworth, Alec"

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Journal Article

Waterworth, Alec and Eldridge, Stephen (2011) The development of an e-commerce failure mode and effects analysis. International Journal of Productivity and Quality Management, 8 (3). pp. 247-264. ISSN 1746-6482

Waterworth, Alec and Eldridge, Stephen (2010) An investigation into the application of QFD in ecommerce. International Journal of Productivity and Quality Management, 5 (3). pp. 231-251. ISSN 1746-6482

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