Items where Author is "Tiago Martins, Jorge"

Kouassi, Amevi and Tiago Martins, Jorge and Molnar, Andreea (2016) Customer experience management system at a university’s student support services : an organizational ambidexterity perspective. In: Handbook of research on innovations in information retrieval, analysis, and management :. IGI Global, pp. 431-450. ISBN 9781466688339