Items where Author is "Hogg, Gillian"

Journal Article

Laing, Angus Wallace and Hogg, Gillian (2008) Re-conceptualising the professional service encounter : information empowered consumers and service relationships. Journal of Customer Behaviour, 7 (4). pp. 333-336. ISSN 1475-3928

Laing, Angus Wallace and Newholm, Terry and Hogg, Gillian (2005) Regulating in the information society. Consumer Policy Review, 16 (6). pp. 122-128.

Laing, Angus Wallace and Newholm, Terry and Hogg, Gillian (2005) Crisis of Confidence : Re-Narrating the Consumer-Professional Discourse. Advances in Consumer Research, 32. pp. 514-521. ISSN 0915-5524

Hogg, Gillian and Laing, Angus Wallace and Newholm, Terry (2004) Talking Together : Consumer Communities and Health Care. Advances in Consumer Research, 31. pp. 67-73. ISSN 0915-5524

Laing, Angus and Lewis, Barbara and Foxall, Gordon and Hogg, Gillian (2002) Predicting a diverse future : Directions and issues in the marketing of services. European Journal of Marketing, 36 (4). pp. 479-494. ISSN 0309-0566