Items where Author is "Hibbert, SA"

Hibbert, SA and Piacentini, Maria and Hogg, Margaret (2012) Service recovery following dysfunctional consumer participation. Journal of Consumer Behaviour, 11 (4). pp. 329-338. ISSN 1472-0817

Piacentini, Maria and Hibbert, SA and Hogg, Margaret (2007) Psychology of Consumer Behaviour: Understanding the Low Income Consumer. [Report]