Items where Author is "Harrigan, Paul"
Harrigan, Paul and Schroeder, Andreas and Qureshi, Israr and Fang, Yulin and Ibbotson, Patrick and Ramsey, Elaine and Meister, Darren (2010) Internet technologies, ECRM capabilities, and performance benefits for SMEs : An exploratory study. International Journal of Electronic Commerce, 15 (2). pp. 7-46. ISSN 1086-4415
Harrigan, Paul and Schroeder, Andreas and Qureshi, Israr and Fang, Yulin and Ibbotson, Patrick and Ramsey, Elaine and Meister, Darren (2008) ECRM technologies, capabilities and SME performance benefits. In: 12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region, PACIS 2008, 2008-07-03 - 2008-07-07.