Items where Author is "Hardy, Gillian E"
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Hardy, Gillian E and West, Michael and Hill, Fiona (1996) Components and predictors of patient satisfaction. British Journal of Health Psychology, 1 (1). pp. 65-85. ISSN 1359-107X
West, Michael and Hardy, Gillian E (1993) Training for Chairmen and Executives in the NHS. Department of Health, Leeds.