Items where Author is "Grönroos, Christian"
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Wetter Edman, Katerina and Sangiorgi, Daniela and Holmlid, Stefan and Edvardsson, Bo and Grönroos, Christian and Mattelmaki, Tuuli (2013) Design for service comes to service logic. In: The Naples Forum on Service, 2013-06-18 - 2013-06-21.