Items where Author is "Chassioti, Efthimia"
Group by: Item Type | No Grouping
Number of items: 1.
Chassioti, Efthimia and Worthington, David (2005) Queueing models for call centres. PhD thesis, Lancaster University.
Chassioti, Efthimia and Worthington, David (2005) Queueing models for call centres. PhD thesis, Lancaster University.