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Items where Author is "Bove, Liliana L."

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Journal Article

Karpen, Ingo O. and Bove, Liliana L. and Lukas, Bryan A. and Zyphur, Michael J. (2015) Service-dominant orientation : measurement and impact on performance outcomes. Journal of Retailing, 91 (1). pp. 89-108. ISSN 0022-4359

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