Items where Author is "Barone, M.J."

Journal Article

Miao, C. and Barone, M.J. and Qian, S. and Humphrey, R.H. (2019) Emotional intelligence and service quality : a meta-analysis with initial evidence on cross-cultural factors and future research directions. Marketing Letters, 30 (3-4). pp. 335-347. ISSN 0923-0645