The positive effect of contextual image backgrounds on fluency and liking

Maier, Erik and Dost, Florian (2018) The positive effect of contextual image backgrounds on fluency and liking. Journal of Retailing and Consumer Services, 40. pp. 109-116. ISSN 0969-6989

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Abstract

Abstract In e-commerce websites, products may be presented either deprived of context, in a product image on white background, or with context, in an image with a contextually fitting background. Extant fluency research would suggest preferring context-less to contextual images, because detailed image contexts increase the complexity of the image, possibly decreasing viewers’ fluency perceptions and, in turn, liking. The current research, however, establishes that despite their higher complexity, contextual images can also be perceived more fluently and liked more, because they facilitate the recognition of the product. Three experimental studies show this positive effect of contextual backgrounds in an e-commerce setting (e.g., actual product images from e-commerce). Furthermore, the present investigation shows that the positive effect of contextual backgrounds is amplified for ambiguous products, as they profit more from a facilitation of recognition. Online retailers can thus profit from presenting products in contextual images, particularly if the products are ambiguous or difficult to recognize.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Retailing and Consumer Services
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1400/1406
Subjects:
ID Code:
88232
Deposited By:
Deposited On:
09 May 2019 14:50
Refereed?:
Yes
Published?:
Published
Last Modified:
16 Sep 2020 04:03