How we developed Doctors speak up:An evidence-based language and communication skills open access resource for international medical graduates

Woodward-Kron, Robyn and Fraser, Catriona and Pill, John and Flynn, Eleanor (2015) How we developed Doctors speak up:An evidence-based language and communication skills open access resource for international medical graduates. Medical Teacher, 37 (1). pp. 31-33. ISSN 0142-159X

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Abstract

Background: Some International Medical Graduates (IMGs) need to develop language and communication skills for patient-centred care but have limited opportunities to do so. Aim: To develop an evidence-based, language and communication skills web resource for IMG doctors and supervisors, focussing on culturally challenging patient interviews. Methods: Forty-eight IMGs participated in four practice OSCEs. We video-recorded the interactions and applied discourse analytic methods to investigate salient language and communication features. Results: The findings from the OSCE workshops showed that many participants demonstrated aspects of patient-centred interviewing but were hindered by limited interactional competence to elicit information and negotiate behaviours as well as a limited repertoire of English grammar, vocabulary, and phonological phrasing for effective interaction. These findings guided the choice of content and pedagogy for the development of the web-based resource Doctors Speak Up. Conclusion: Evaluation and uptake of the Doctors Speak Up website confirm the demand for a resource combining targeted communication skills and language instruction. Over 19 500 users visited the website between March 2012 and November 2013.

Item Type:
Journal Article
Journal or Publication Title:
Medical Teacher
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/2700
Subjects:
ID Code:
88179
Deposited By:
Deposited On:
09 Oct 2017 12:42
Refereed?:
Yes
Published?:
Published
Last Modified:
01 Jan 2020 10:28