The limits of HCD:reimagining the anthropocentricity of ISO 9241-210

Thomas, Vanessa and Remy, Christian and Bates, Oliver Emile Glaves (2017) The limits of HCD:reimagining the anthropocentricity of ISO 9241-210. In: LIMITS '17 Proceedings of the 2017 Workshop on Computing Within Limits. ACM, New York, pp. 85-92. ISBN 9781450349505

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Abstract

Human-centred design (HCD) is just that: human-centred. As we approach the limits of Earth's biophysical systems, it no longer feels appropriate to place humans at the centre of design decisions. Yet HCD and its ISO—ISO-9241-210:2010—continue to be powerful and popular tools within many computing and design departments, as well as in their affiliated industries. These design approaches are perpetuating the trend of incremental improvements to the living standards of the already privileged and digitally connected whilst ignoring the broader environmental and socio-political effects of digital technologies. In this paper, we attempt to reimagine HCD and its ISO by drawing on fields and concepts such as sustainable interaction design (SID), animal-computer interaction (ACI), and object oriented ontology (OOO). Through this, we contribute a preliminary set of proposals about what needs to change with HCD and its ISO. We close by discussing the ISO development process and suggesting routes for environmentally concerned researchers to influence the evolution of HCD's ISO.

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Contribution in Book/Report/Proceedings
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© Owner/Author, 2017. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in LIMITS '17 Proceedings of the 2017 Workshop on Computing Within Limits http://dx.doi.org/10.1145/3080556.3080561
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ID Code:
85936
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Deposited On:
19 Apr 2017 07:58
Refereed?:
Yes
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Published
Last Modified:
15 Jul 2020 23:54