Supporting the use of user generated content in journalistic practice

Tolmie, Peter and Procter, Rob and Rouncefield, Mark Francis and Liakata, Maria and Zubiaga, Arkaitz and Randall, David (2017) Supporting the use of user generated content in journalistic practice. In: CHI '17 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. ACM, New York, pp. 3632-3644. ISBN 9781450346559

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Abstract

Social media and user-generated content (UGC) are increasingly important features of journalistic work in a number of different ways. However, their use presents major challenges, not least because information posted on social media is not always reliable and therefore its veracity needs to be checked before it can be considered as fit for use in the reporting of news. We report on the results of a series of in-depth ethnographic studies of journalist work practices undertaken as part of the requirements gathering for a prototype of a social media verification ‘dashboard’ and its subsequent evaluation. We conclude with some reflections upon the broader implications of our findings for the design of tools to support journalistic work.

Item Type:
Contribution in Book/Report/Proceedings
Additional Information:
©The Authors, 2017. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI '17 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems http://dx.doi.org/10.1145/3025453.3025892
ID Code:
84980
Deposited By:
Deposited On:
05 May 2017 13:48
Refereed?:
Yes
Published?:
Published
Last Modified:
30 Oct 2020 09:06