The impact of informal social interaction on innovation capability in the context of buyer-supplier dyads

Liu, Xueyuan and Huang, Qihai and Dou, Junsheng and Zhao, Xiande (2017) The impact of informal social interaction on innovation capability in the context of buyer-supplier dyads. Journal of Business Research, 78. pp. 314-322. ISSN 0148-2963

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Although many studies employ social network theory to explain firm innovation, how individual-level factors lead to a firm's collective innovation capability remains under-researched. Building on studies that use the work boundary to define formal and informal social interactions, this research aims to illuminate how informal buyer-supplier employee interactions influence buyer firms' innovation capabilities through knowledge acquisition. Integrating the literatures on absorptive capacity and social interaction, the analysis of survey data from 273 Chinese manufacturing firms suggests that employees' informal interactions are positively associated with knowledge acquisition and enhance firms' innovation capabilities. Furthermore, the indirect effects of informal interactions on innovation capability are moderated by knowledge application.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Business Research
Additional Information:
This is the author’s version of a work that was accepted for publication in Journal of Business Research. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Journal of Business Research, 78, 2017 DOI: 10.1016/j.jbusres.2016.12.027
Uncontrolled Keywords:
?? informal interactionsocial networkinginnovationabsorptive capacityknowledge acquisitionmarketing ??
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Deposited On:
03 Mar 2017 09:26
Last Modified:
04 Jan 2024 00:17