Are people the key to enabling collaborative smart logistics?

Bates, Oliver Emile Glaves and Knowles, Brandin Hanson and Friday, Adrian John (2017) Are people the key to enabling collaborative smart logistics? In: CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems. ACM, New York, pp. 1494-1499. ISBN 9781450346566

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Abstract

The number of parcels delivered is growing annually, with a 15.7% increase to 1 billion parcel deliveries in the UK in 2015. We introduce Freight Traffic Control 2050 which is exploring how to transform last-mile urban freight through “collaborative logistics”. Based on our ethnographic fieldwork, we introduce the context and challenges in this domain. We highlight the value of experience and tacit knowledge, and the importance of approaching this domain from a socio-technical perspective. We offer a selection of early challenges identified as a starting point for discussion within the HCI community.

Item Type: Contribution in Book/Report/Proceedings
Additional Information: © Owner/Author, 2017. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems http://dx.doi.org/10.1145/3027063.3053128
Subjects:
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 84879
Deposited By: ep_importer_pure
Deposited On: 27 Feb 2017 10:20
Refereed?: Yes
Published?: Published
Last Modified: 17 Feb 2020 05:26
URI: https://eprints.lancs.ac.uk/id/eprint/84879

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