Transitioning in Higher Education:an exploration of psychological and contextual factors affecting student satisfaction

Pennington, Charlotte Rebecca and Bates, Elizabeth and Kaye, Linda and Bolam, Lauren (2018) Transitioning in Higher Education:an exploration of psychological and contextual factors affecting student satisfaction. Journal of Further and Higher Education, 42 (5). pp. 596-607. ISSN 0309-877X

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Abstract

In view of recent changes in the higher education sector, such as increased tuition fees, a greater focus has been placed on widening participation initiatives and monitoring student satisfaction. The aims of the current study were twofold: (1) to explore whether pre-entry programmes foster successful transition to higher education, and (2) to examine longitudinally the factors associated with course satisfaction. Eighty-eight first-year psychology students completed a questionnaire measuring academic self-efficacy, social identity and student satisfaction at the start (Time 1, November 2015) and end (Time 2, March 2016) of the academic year. Findings indicated that students who participated in a pre-entry programme reported higher academic self-efficacy and satisfaction compared to typical route students. Moreover, academic self-efficacy predicted student satisfaction at the start of the academic year, whereas in-group affect (a facet of social identity) predicted this at the end of the academic year. The current findings indicate that pre-entry programmes may have a positive impact on students’ sense of academic self-efficacy. On a more general level, the findings also suggest that academic self-efficacy and social identity may be key indicators of student satisfaction. This highlights the complexities of the concept of ‘student satisfaction’, and demonstrates the utility of examining multiple factors relating to student satisfaction across different time points.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Further and Higher Education
Additional Information:
This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Further and Higher Education on 02/05/2017, available online: http://wwww.tandfonline.com/10.1080/0309877X.2017.1302563
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/3300/3304
Subjects:
ID Code:
82163
Deposited By:
Deposited On:
13 Oct 2016 08:14
Refereed?:
Yes
Published?:
Published
Last Modified:
10 Apr 2020 03:16