Decision support issues in Central and Eastern Europe

Klemencic, Manja and Šćukanec, Ninoslav and Komljenovic, Janja (2015) Decision support issues in Central and Eastern Europe. In: Institutional Research and Planning in Higher Education. Routledge, pp. 71-85. ISBN 9781138021433

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Universities in Central and Eastern Europe are caught between enforced data reporting (because the governments want them to account for their activities and performance) and institutional research for strategic development (because universities want to do better). Since the capacity for institutional research is in most universities still fairly limited (there are a few institutional researchers employed and these tend to work with centralized, yet non-integrated information systems), the emphasis of institutional research tends to be more on formal reporting than on supporting decision-making. Given that majority of universities in the region is still predominantly funded by the state, government steering crucially influences university practices. In most of national systems the governments have not developed performance-oriented financing and quality assurance mechanisms that would, in turn, prompt universities to adapt performance-oriented management practices with data analytics as a vital part.

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This is an Accepted Manuscript of a book chapter published by Routledge in Institutional Research and Planning in Higher Education : Global Contexts and Themes on 20/03/2015, available online:
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11 Oct 2016 10:30
Last Modified:
16 Sep 2023 03:10