The effects of behavioural supply chain relationship antecedents on integration and performance

Tsanos, Christos S. and Zografos, Konstantinos G. (2016) The effects of behavioural supply chain relationship antecedents on integration and performance. Supply Chain Management: An International Journal, 21 (6). pp. 678-693. ISSN 1359-8546

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Structured Abstract: Purpose: To examine the effects of behavioural antecedents of collaboration in supply chain relationships on supply chain integration and performance by developing and empirically validating a model linking these constructs. Design/methodology/approach: A conceptual model was developed based on Relational Exchange Theory, Social Exchange Theory and Resource-Based View. An international survey with supply chain/logistics managers from manufacturing focal firms based in Europe, US and Asia was conducted; they provided input on upstream and downstream relationships based on their actual interaction and experience with supply chain partners. The collected data, which reflect supply chain managers’ perceptions on the above described phenomena, were analysed using the Partial Least Squares (PLS) method. Findings: Mutuality, reciprocity, trust and commitment are instrumental for the formation of supply chain relationships characterised by higher information integration. In turn, information integration has much stronger impact on the coordination of operational decisions related to production and demand planning than on decisions related to actual production processes but, interestingly, the latter affects supply chain performance much more than the former. Research limitations/implications: The research could benefit from a) a longitudinal rather than cross-sectional approach, b) incorporating multiple respondents such as representatives of supply chain partners and senior management of the focal firm, to capture potentially varying opinions on the supply chain phenomena under examination. Practical implications: The results can assist supply chain decision-makers in understanding the importance of behavioural closeness between supply chain partners for the development of collaborative supply chain relationships that lead to higher integration and superior performance. Insight is provided on linkages between examined dimensions of supply chain integration. A process view of intermediate steps needed to translate collaborative relationships into higher supply chain integration and performance across the supply chain is offered. Originality/value: The development and testing of an integrated model examining linkages between supply chain relationship antecedents, integration and performance is an original contribution. By proposing and confirming a sequential order in the influence of behavioural antecedents, integration dimensions, and their impact on supply chain performance, the paper sets foundations of a roadmap for achieving higher supply chain performance from collaborative supply chain relationships. Finally, the paper contributes to the limited theoretical justification on the development of knowledge for assisting decision-making in SCM/logistics and its integration into models, processes and tasks.

Item Type:
Journal Article
Journal or Publication Title:
Supply Chain Management: An International Journal
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This article is (c)2016 Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
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Deposited On:
25 Aug 2016 13:22
Last Modified:
26 Sep 2023 00:11