ES adoption in Chinese SMEs:institutional effects on users and providers

Xu, Zheng and Brown, David Harold and Stevenson, Mark (2016) ES adoption in Chinese SMEs:institutional effects on users and providers. In: Proceedings of UKAIS 2016. UKAIS, GBR. ISBN 9780956027276

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Abstract

The main literature on Enterprise Systems (ES) is dominated by research on large Western firms. The survey based research method, which is commonly employed with focal concerns about user perspectives and critical success factors (CSFs), shows a great emphasis on the analysis of before-after effects. In contrast, this research examines ES engagement in Chinese SMEs through case studies. It argues that ES adoption and implementation is a complex process that operates within a broader institutional context, and the significance of institutional influence needs to be identified and explored. Both King et al.’s (1994) institutional framework and DiMaggio & Powell’s (1983) institutional isomorphism have informed the institutional analysis of this paper. The findings signify that the Chinese government potentially plays an important role in influencing ES engagement, however its effectiveness is limited. The importance of normative and mimetic power is also highlighted.

Item Type:
Contribution in Book/Report/Proceedings
Subjects:
ID Code:
79290
Deposited By:
Deposited On:
22 Jun 2016 12:56
Refereed?:
Yes
Published?:
Published
Last Modified:
29 Mar 2020 00:24