Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation

Hislop, Donald and Axtell, Carolyn and Collins, Alison and Daniels, Kevin and Glover, Jane and Niven, Karen (2015) Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation. Information and Organization, 25 (4). pp. 222-232. ISSN 1471-7727

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Abstract

We examine how the use of mobile information and communication technologies (ICTs) among self-employed homeworkers affects their experience of work, focusing particularly on where work is carried out, how the work/non-work boundary is managed, and people's experiences of social and professional isolation. Positively, their use enhanced people's sense of spatio-temporal freedom by allowing them to leave the home without compromising their work availability. This also helped reduce people's feelings of social isolation. More negatively, their use enhanced people's sense of ‘perpetual contact’, creating a sense that work was difficult to escape from. However, the extent to which mobile ICTs were used, and the extent to which their impact on people's experiences of work were understood, were found to vary significantly, highlighting the agency that users have with regard to technology use. The findings are framed by combining Nippert-Eng's boundary work theory, with an ‘emergent process’ perspective on socio-technical relations.

Item Type:
Journal Article
Journal or Publication Title:
Information and Organization
Additional Information:
Date of Acceptance: 07/10/2015 24 month embargo This is the author’s version of a work that was accepted for publication in Information and Organization. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Information and Organization, 25, 4, 2015 DOI: 10.1016/j.infoandorg.2015.10.001
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1400/1405
Subjects:
ID Code:
76252
Deposited By:
Deposited On:
26 Oct 2015 12:16
Refereed?:
Yes
Published?:
Published
Last Modified:
24 Sep 2020 02:22