Seeding the design process for future problems

Newman, Peter and Forshaw, Stephen and Simm, Will and Ferrario, Maria Angela and Whittle, Jon and Friday, Adrian (2014) Seeding the design process for future problems. In: Human-centered software engineering. Lecture Notes in Computer Science . Springer, Berlin, pp. 291-298. ISBN 9783662448106

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Designing with the community brings about a number of benefits, including tacit and contextual knowledge about the problem domain; this is especially apparent in rural settings. However, designing for problems that have yet to embed themselves in the fabric of society (i.e. future problems) poses a number of challenges, as they typically present intangible scenarios and concepts that have yet to be experienced by the wider-community. Using the OnSupply project as a case study, we share our experience in working with the Tiree community to address a future problem through a technology-mediated enquiry. Furthermore, we present a novel process that uses creative workshops augmented with physical artefacts to inform and learn from the community about a problem space, and to seed the design of a system that addresses it.

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10 Jul 2014 09:52
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21 Nov 2022 15:30