The relationships of social capital to downtown and retailer performance:do tourist towns differ from nontourist towns?

Droge, Cornelia and Huddleston, Patricia and Runyan, Rodney C. (2011) The relationships of social capital to downtown and retailer performance:do tourist towns differ from nontourist towns? Tourism Analysis, 16 (5). pp. 557-570. ISSN 1083-5423

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Abstract

“A hundred friends are worth more than a hundred rubles“ (Russian proverb). This research focuses on small retail businesses in nonurban, downtown areas of tourist destinations. These retailers, as well as the downtown in which they are located, have access to two intangible resources: local (social) capital between retailers and consumers and social network ties among retailers. Social capital and social network theory provide a theoretical foundation. The research first assesses the direct effects of these two independent constructs on downtown versus small retailer performance. Second, the authors argue that downtown performance impacts small retailer performance, making downtown performance a partial mediator. The impact of local capital and social ties on small retailer performance is thus hypothesized to be both direct and indirect, through downtown performance; this enables effects decomposition. Third, the authors explore whether the hypothesized relationships hold equally in tourist versus nontourist towns: are the strengths of the betas (i.e., the slopes) the same, given that tourist towns are more likely to be marketed? the results show that social ties impact downtown performance, which in turn impacts firm performance, but the strengths of paths are not the same across tourist versus nontourist towns. Implications for tourism professionals are offered.

Item Type: Journal Article
Journal or Publication Title: Tourism Analysis
Uncontrolled Keywords: /dk/atira/pure/subjectarea/asjc/1400/1409
Subjects:
Departments: Lancaster University Management School > Marketing
ID Code: 65130
Deposited By: ep_importer_pure
Deposited On: 10 Jun 2013 10:12
Refereed?: Yes
Published?: Published
Last Modified: 01 Jan 2020 08:31
URI: https://eprints.lancs.ac.uk/id/eprint/65130

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