Semi-automatically extracting FAQs to improve accessibility of software development knowledge

Henss, Stefan and Monperrus, Martin and Mezini, Mira (2012) Semi-automatically extracting FAQs to improve accessibility of software development knowledge. In: Software Engineering (ICSE), 2012 34th International Conference on. IEEE Press, Piscataway, NJ, USA, pp. 793-803. ISBN 978-1-4673-1066-6

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Abstract

Frequently asked questions (FAQs) are a popular way to document software development knowledge. As creating such documents is expensive, this paper presents an approach for automatically extracting FAQs from sources of software development discussion, such as mailing lists and Internet forums, by combining techniques of text mining and natural language processing. We apply the approach to popular mailing lists and carry out a survey among software developers to show that it is able to extract high-quality FAQs that may be further improved by experts.

Item Type:
Contribution in Book/Report/Proceedings
ID Code:
64948
Deposited By:
Deposited On:
05 Jun 2013 09:20
Refereed?:
Yes
Published?:
Published
Last Modified:
15 Jul 2020 11:04