Helpless in finance:the cost of helping effort among bank employees

Brown, Michelle and Heywood, John (2009) Helpless in finance:the cost of helping effort among bank employees. Journal of Labor Research, 30 (2). pp. 176-195. ISSN 0195-3613

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Abstract

Theory suggests that individual performance pay increases effort but may reduce the incentive to help co-workers. In an original survey of finance industry employees subject to individual performance pay, we demonstrate that those workers who report they do not help co-workers earn significantly more. This result is particularly strong for those workers with the strongest individual performance pay incentives. Moreover, when those workers report that their coworkers help them, they also earn significantly more. These dual results are consistent with a strong incentive to free-ride on the helping effort of others in the face of individual performance pay.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Labor Research
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1400/1405
Subjects:
ID Code:
64918
Deposited By:
Deposited On:
10 Jun 2013 18:56
Refereed?:
Yes
Published?:
Published
Last Modified:
01 Jan 2020 08:30