Boundary spanners’ identification, intergroup contact and effective intergroup relations

Ritcher, Andreas W. and West, Michael and Van Dick, Rolf and Dawson, Jeremy F. (2006) Boundary spanners’ identification, intergroup contact and effective intergroup relations. Academy of Management Journal, 49 (6). pp. 1252-1269. ISSN 0001-4273

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We examined the relationship between group boundary spanners' work group identification and effective (i. E., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.

Item Type:
Journal Article
Journal or Publication Title:
Academy of Management Journal
Uncontrolled Keywords:
?? management organizational behavior teams in the workplaceintergroup communication intergroup relationscooperation industrial relationsbusiness, management and accounting(all)business and international managementstrategy and managementmanagement of technol ??
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Deposited On:
19 Mar 2013 15:14
Last Modified:
28 Nov 2023 10:48