A pilot study assessing emotional intelligence training and communication skills with 3rd year medical students.

Fletcher, Ian and Leadbetter, P and Curran, A and O'Sullivan, H (2009) A pilot study assessing emotional intelligence training and communication skills with 3rd year medical students. Patient Education and Counseling, 76 (3). pp. 376-379. ISSN 0738-3991

Abstract

Objective To investigate whether emotional intelligence (EI) developmental training workshops can lead to increases with the Bar-On Emotional Quotient (EQ-i) total scores. Methods A pilot study with a quasi-randomised controlled design was employed with self-report assessments conducted at baseline and post-intervention following a 7-month training programme. Medical students based at a UK-based medical school participated in the study, and 36 volunteer students were recruited to the control group with 50 students randomly assigned to receive the intervention. A total of 34 (68%) students in the intervention group attended the first intervention training workshop, 17 (34%) attended the majority of the monthly development sessions and completed the post-intervention assessment. In the control group only one participant did not complete the follow-up assessment. Results The intervention group had significantly higher EQ-i change from baseline mean scores than the control group. The intervention group mean scores had increased across time, whilst the control group mean scores slightly decreased. Conclusion The EI developmental training workshops had a positive effect on the medical students in the intervention group. Practice implications Further research is warranted to determine whether EI can be a useful measure in medical training, and the concept and measurement of EI requires further development.